Yesterday I went to redeem my midnight tokens through the portal but I kept getting this message error. I’ve tried again this morning still the same issue. I never had any problems before from previous redemptions until now
is there any update on fix for this from the midnight team?
I took my issue to Reddit commenters recommended I use a dapp called syncstrand or zestlayer to revalidate my wallet. Are those dapps legit and will it fix my issue? I don’t want to take that risk.. please help!
I’m having the same issue. The first two redemptions worked just fine, but this one keeps erroring out.
I wouldn’t trust those suggestions. Scammers always scammin!
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I’m relieved to see I’m not the only one with this issue!
And yes those dapps look sketchy to say the very least for now I’m just going to wait it out, the last 2 redemptions worked perfectly fine. Do you know of any update or fix on this issue? I can’t seem to fine anything from the midnight team addressing this concern..
Hi Midnight team,
I am seeing the same “Request failed with status code 400” issue when trying to redeem NIGHT. I am intentionally not sharing my wallet address publicly.
The portal UI shows that I have a thaw amount currently redeemable, and my previous redemptions completed successfully. However, when I click Redeem and confirm the wallet selection, the flow never reaches the wallet signing step.
The failing request is:
POST https://mainnet.prod.gd.midnighttge.io/thaws/[redacted-address]/transactions/build
Response:
{
"info": "NoRedeemableThaws {nextThaw = POSIXTime {getPOSIXTime = 1789084800000}, now = POSIXTime {getPOSIXTime = 1782123376096}}",
"message": "Incorrect build transaction request",
"type": "build_transaction_incorrect_request"
}
The backend says NoRedeemableThaws and reports the next thaw as 2026-09-11 00:00:00 UTC, while the portal UI still shows an amount as redeemable now. Could someone from the team check why the frontend and backend thaw state disagree?
I can provide my wallet address privately through an official support channel if needed. I will not use any third-party “wallet revalidation” dapps and would appreciate official guidance.
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Thanks for reporting and do not use third-party “wallet revalidation” dapps (e.g. syncstrand, zestlayer). Those are not Midnight-supported and are a common scam pattern.
What the error means:
The redemption API is returning NoRedeemableThaws the backend believes no thaw is available to redeem right now, with nextThaw around 2026-09-11 UTC (exact timestamp varies slightly per wallet). That’s different from a wallet signing failure; the flow never reaches your wallet because transaction build is rejected with 400.
The confusing part (and why you’re not alone): several of you see a non-zero “Redeemable now” in the portal UI while the API says NoRedeemableThaws. That points to a portal UI vs backend thaw-state mismatch, not something wrong with your wallet from the first two successful redemptions.
What to do:
- Wait don’t use random dapps; don’t re-share seeds/keys anywhere unofficial.
- Official path: we’re escalating via servicedesk
- If you want private follow-up, provide wallet address only through servicedesk or an official support channel not in this public thread.
Not a fix on your side: reinstalling wallet, “revalidating,” or third-party dapps won’t resolve a backend thaw-window / UI sync issue.
We’ll post back when we have team confirmation. Related reports: [link other forum thread].
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Thanks for the detailed response! Will be on the look out for an update!
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